Information & Amenities
The Kempinski Hotel Grand Arena offers ski-in ski-out facilities, and multilingual staff at the 24-hour front desk offer advice on the mountains and sights in the local area. Those seeking relaxation can head to the Zalez Spa and Wellness Centre, which includes heated indoor and outdoor pools, a spa tub, fitness suite, steam room and sauna. The centre also offers a choice of Ayurvedic therapies and holistic health and beauty treatments, including Caribbean fruit peels and shiatsu massage. A separate splash pool and a kids’ club offering supervised activities are provided for younger guests, and babysitting services are also available (fees may apply). The hotel houses a total of seven restaurants and bars, including the Cigar Lounge, a relaxing spot offering an open fireplace and after-dinner drinks. Those arriving by car will find a parking garage on site, and valet-parking services are also available (surcharges apply). |
- Air-conditioned public areas
- Bar/lounge
- Restaurant(s) in hotel
- Airport transportation (surcharge)
- Business center
- 24-hour front desk
- Safe-deposit box - front desk
- Shopping on site
- Babysitting or child care
- Hair salon
- ATM/banking
- Audio-visual equipment
- Banquet facilities
- Barbecue grill(s)
- Beauty services
- Billiards
- Clubhouse
- Coffee shop or café
- Complimentary newspapers in lobby
- Complimentary breakfast
- Concierge desk
- Conference room(s)
- Currency exchange
- Doorman/doorwoman
- Dry cleaning service
- Elevator/lift
- Fireplace in lobby
- Fitness equipment
- Full-service health spa
- Gift shops or newsstand
- Health club
- Internet access in public areas - complimentary
- Internet access - wireless
- Children's club
- Laundry facilities
- Massage - treatment room(s)
- Medical assistance available
- Meeting rooms (small groups)
- Multilingual staff
- Parking (free)
- Parking (valet)
- Parking garage
- Patio
- Pool table
- Porter/bellhop
- Room service (24 hours)
- Sauna
- Secretarial services
- Security guard
- Shoe shine
- Ski storage
- Ski-in/ski-out
- Spa services on site
- Steam room
- Supervised child care/activities
- Swimming pool - children's
- Swimming pool - indoor
- Swimming pool - outdoor
- Television in lobby
- Tour assistance
- Wedding services
Rooms
The Kempinski Hotel Grand Arena, Bansko, features 159 guestrooms and suites, all of which are furnished in an Alpine style and extend to private balconies. Amenities include cable television, direct-dial phones with voicemail, complimentary wireless Internet access and minibars.
In-Room Features
- Internet access - wireless
- Cable/satellite TV
- Balcony
- Complimentary newspaper
- Air conditioning
- Blackout drapes/curtains
- Internet access - complimentary
- Direct-dial phone
- Voice mail
- Minibar
- Housekeeping
- Extra towels/bedding
- Private bathroom
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Bathroom telephone
- Makeup mirror
- Sewing kit
- Slippers
- Handheld shower
- Electronic/magnetic keys
- Iron/ironing board (on request)
- Window opens
- In-room safe
- Smoking rooms
Located Near
Nearest ski run – next door
Nearest ski lift – next door
Resort centre – 2 kilometres (1 mile)
Banya (nearby town with 27 thermal mineral springs) – 5 kilometres (3 miles)
Sofia International Airport (SOF): Approximate driving time to Kempinski Hotel Grand Arena is 150 minutes and distance is 160 kilometres (99 miles).
Plovdiv International Airport (PDV): Approximate driving time is 120 minutes and distance is 150 kilometres (93 miles).
Trains link Sofia to Razlog, ten kilometres from Bansko. From here, guests can book a hotel car to pick them up (surcharge). Alternatively, taxis are available outside the station. Hotel staff can also book transport to and from the airport.
The winding streets of Bansko can be explored on foot or by bicycle, which can be hired at the hotel. A car is recommended for travelling further afield.
Driving directions:From Sofia, take the E79 in the direction of Kulala and head for Bansko.
Policies
Extra person charges may apply depending on hotel policy.
Rollaways and cribs may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required upon check-in for incidental charges.
All special requests are subject to availability upon check-in.
- Pets not allowed
- Check-in time is 2 PM
- Check-out time is Noon
Address
Sorry, an error has occurred and we are unable to show you a map of Kempinski Hotel Grand Arena right now.Pirin Street 96
Bansko, 2770
Bulgaria
Nearest major airport:
Sofia, Bulgaria (SOF-Sofia Intl.)